Overview

Tripsight automates corporate travel bookings directly from email, cutting the process from 2-4 hours to under 5 minutes. Instead of manually interpreting requests, fetching GDS quotes, and handling multiple iterations, the bot instantly understands requirements, retrieves quotes, and issues tickets upon approval. Agents can monitor everything through their existing email tools, reducing costs by 30% and boosting customer satisfaction by 90%.

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Challenges

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Whatever obstacles your brand faces, discover the key issues in your segment and learn how to unlock the opportunities that drive value.

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Manual Email Processing

Agents spend significant time reading and interpreting travel requests, leading to delays and errors.

Time-Consuming GDS Interaction

Manual command entry into the GDS to fetch quotes slows down the booking process and consumes agent bandwidth.

Repetitive Copy-Paste Tasks

Copying quotes into response templates and emails is inefficient, prone to mistakes, and involves an average of manual clicks per request.

Multiple Iterations Per Request

Several quote iterations are often required due to unclear or changing traveler requirements, further increasing manual effort.

Long Turnaround Times

Manual handling of requests, quotes, and approvals leads to booking delays, poor response times, and potential traveler dissatisfaction.

High Operational Costs

The reliance on manual tasks, including multiple clicks and back-and-forth communications, drives up labor costs and limits scalability.

Benefits

Technology that empowers your whole team and connects with your ecosystem.

Corporate Travel Agency Owner

Achieve 30% cost savings and scale operations without increasing headcount.

Operations Manager

Streamline workflows and improve team productivity by reducing manual tasks and turnaround times.

Travel Planner (Agent)

Eliminate repetitive tasks, freeing up time for higher-value interactions and personalized service.

Customer (Corporate Traveler)

Experience quicker responses, fewer delays, and smoother booking confirmations.

AI-Powered Email Understanding

Advanced AI reads and interprets travel requests in emails like a human, accurately identifying destinations, dates, preferences, and any special requirements.

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Rule Engine for Travel Optimization

The rule engine ensures compliance with corporate travel policies, applies GDS-negotiated deals, and leverages customer profiles for personalized, cost-effective bookings. It automates policy checks, minimizes errors, and streamlines the selection of optimal travel options.

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Pre-Trained Automation Scenarios

Tripsight comes with 456 pre-identified business scenarios, covering a wide range of corporate travel needs. Out of these, 100 key scenarios are fully automated, including complex workflows for flights, hotels, cabs, and visa requests. These pre-trained scenarios allow rapid deployment, handling frequent tasks like multi-segment bookings, hotel preferences, transportation arrangements, and visa processing without manual intervention. This automation ensures faster response times, fewer errors, and improved efficiency right from day one.

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Travel Content Integration

Tripsight offers comprehensive travel content integration by seamlessly connecting with major GDS platforms (Amadeus, Sabre, Travelport) and leveraging NDC and LCC integrations. This allows access to a broad range of global travel content, including premium and low-cost carriers, dynamic fares, and exclusive airline offers. Automated flights and hotel integrations ensure real-time availability, personalized options, and accurate pricing, providing a streamlined booking experience that covers all corporate travel needs.

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Use Analytics to Improve Traveler Experience

Enhance the corporate travel experience with Tripsight's robust analytics capabilities. Forecast travel trends, streamline operations, and track key performance metrics, including first response time, average resolution time, and more. Gain insights into agent workload and team performance through consolidated data dashboards, helping to identify bottlenecks and optimize workflows. View comprehensive SLA reports to monitor adherence and service quality, with real-time alerts for high-priority requests or complaints, ensuring critical issues are addressed promptly and efficiently.

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Why Infarsight?

We help you transform your vision into value, faster.

Infarsight is a global technology innovation company specializing in Artificial intelligence & automation solutions, with a particular focus on the travel, hospitality, transportation and ports.

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Innovation with intention

Build new platforms, while making the most of what you already have. Infarsight specializes in cutting-edge software development, that combines creativity and technology to deliver seamless digital experiences and software solutions that fuel business growth.

Deliver more value

Generate growth by creating more value for your entire ecosystem. Innovation and automation are at the core of our culture. While our competitors rely on increasing headcount, we leverage automation to control costs, minimize errors, and accelerate results. It’s all part of our promise: Vision to Value. Faster.

10+

Years of Excellence

30+

Happy Clients

200+

People

4+

IP Investments

95%

Client Retention

20%

Fast Product Delivery

Case Studies

Helping clients move forward with our innovative solutions.

Turning vision to value faster.

Schedule a call today

Leading Resorts

Automated post travel customer queries using power apps & Open AI . Implemented an Omni channel issue resolution engine

Leading Travel Agency -KSA

The Corporate Booking Bot automates email booking requests and integrates with Freshdesk for seamless support.

Leading Hotel Chain

Accelerated their product development for B2B products that includes complex GDS integrations

Leading Airline

RPA bot implementation to communicate customers automatically for cancellations and reschedule

Leading Resorts

Automated post travel customer queries using power apps & Open AI . Implemented an Omni channel issue resolution engine

Leading Travel Agency -KSA

The Corporate Booking Bot automates email booking requests and integrates with Freshdesk for seamless support.

Leading Hotel Chain

Accelerated their product development for B2B products that includes complex GDS integrations

Leading Airline

RPA bot implementation to communicate customers automatically for cancellations and reschedule

Testimonial

See how our innovation have empowered businesses, explore what our customers have to say.

Here`s what the client said about our services

Partnering with Infarsight has been a game changer for us. Their automation capabilities have not only streamlined our processes but also fueled innovation, allowing us to bring new solutions to market faster than ever. With Infarsight’s expertise, we've been able to reduce operational bottlenecks and stay ahead in a competitive landscape. Their approach has truly accelerated our digital transformation, driving both efficiency and growth.

Anderson Hernandez

SVP Contact Centers & Operations

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